Privacy Policy – How 88af Protects Your Personal Data

01 Introduction

88af operates an online gaming and entertainment platform at 88af.fun, offering Slots, Live Casino, Sports Betting, and related services to players in Pakistan. As part of running this platform, we collect and process certain personal data about the people who register and use our services.

This Privacy Policy sets out, in clear terms, what data we collect, why we collect it, how long we keep it, and what your rights are in relation to it. We take data privacy seriously — not because it is a regulatory checkbox, but because the players who use 88af have a reasonable expectation that their personal information is handled responsibly.

All personal data processed by 88af in connection with your account and use of the platform is handled by 88af and its authorised service providers. References to "we", "us", or "88af" in this policy refer to the 88af platform and its operating team.

If you have any questions about this policy or about how 88af handles your data, contact our support team. Details are in Section 13 of this document.

02 What Personal Data We Collect

88af collects personal data through several different channels — directly from you when you register or use the platform, automatically through your device and browser, and from third-party verification services when applicable. The types of data we collect include:

We do not collect data that is not relevant to operating your account or complying with our obligations. We do not ask for information we do not need.

03 How We Use Your Personal Data

Every piece of data 88af collects is used for a specific, defined purpose. We do not collect data speculatively or use it for purposes unrelated to operating the platform. The primary purposes for which we use your personal data are:

• Account Management: Creating and maintaining your 88af account, processing your login, and keeping your account secure.
• Transaction Processing: Processing PKR deposits via JazzCash, Easypaisa, Raast, Bank Transfer, and mobile wallets; settling withdrawals to your registered payment method.
• Identity Verification (KYC): Verifying your identity and age before processing withdrawals above applicable thresholds. This is a standard security practice for online gaming platforms.
• Customer Support: Responding to queries, resolving disputes, and investigating complaints related to your account.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the platform experience — game loading times, navigation, mobile performance, and payment flow.
• Security and Fraud Prevention: Monitoring for suspicious activity, duplicate accounts, bonus abuse, and other forms of platform misuse.
• Communications: Sending you account-related notifications — deposit confirmations, withdrawal updates, security alerts, and, where you have opted in, promotional communications about bonuses and platform updates.
• Responsible Gaming: Monitoring usage patterns to identify players who may benefit from responsible gaming tools or intervention — this is done in good faith to protect players, not to restrict normal activity.

04 Payment Data & Financial Information

When you make a deposit or request a withdrawal on 88af, we collect and process the financial information necessary to complete that transaction. All transactions are conducted in Pakistani Rupees (PKR). The payment methods currently supported on 88af — JazzCash, Easypaisa, Raast, Bank Transfer, and mobile wallets — each involve their own data handling processes governed by their respective providers.

In relation to payment data specifically:

• 88af records the deposit amount, payment method used, transaction reference, and timestamp for every deposit and withdrawal.
• We do not store full bank account numbers or complete mobile wallet credentials on our platform servers. Payment processing is handled through secure third-party payment gateways.
• We may retain the last few digits of a mobile number or account identifier associated with a JazzCash or Easypaisa transaction for reference and dispute resolution purposes.
• Financial transaction records are retained for a minimum of five years for security and audit purposes.
• Withdrawal requests require the destination account to match the payment method used for deposits wherever possible. This is a security measure to prevent misdirected payments.

05 Identity Verification (KYC)

Know Your Customer (KYC) verification is a standard requirement for online gaming platforms. 88af requires identity verification before processing withdrawals above defined thresholds and may also request it at other points in line with our security procedures.

The documents typically requested during KYC verification include:

• CNIC (Computerised National Identity Card): A clear scan or photo of both sides of your valid Pakistani CNIC. This is used to verify your name, date of birth, and identity.
• Proof of Address: A utility bill, bank statement, or similar document dated within the past three months, showing your name and address.
• Payment Method Verification: Confirmation that the payment method used for deposits belongs to you — for example, a screenshot of your JazzCash or Easypaisa account showing your name and mobile number.

KYC documents submitted to 88af are stored securely and used only for the purposes of identity verification. They are not shared with third parties except where required by applicable law or for the specific purpose of verification through an authorised identity verification service provider.

Once your identity has been successfully verified, your account is marked as verified and future withdrawals of the same or lesser amounts typically do not require re-submission of documents unless circumstances change or our security team requests additional confirmation.

06 Cookies & Tracking Technologies

88af uses cookies and similar tracking technologies to make the platform work properly and to improve the experience for players. A cookie is a small text file stored on your device when you visit the platform. Cookies do not contain your full personal details — they typically store a session identifier or preference setting.

The types of cookies used on 88af include:

• Essential Cookies: Required for the platform to function. These manage your login session, keep you authenticated while you play, and remember your language and regional settings. These cannot be switched off without breaking platform functionality.
• Performance Cookies: Collect anonymised data about how players use the platform — which games are most visited, where players drop off, how long pages take to load. This data is used only to improve the platform.
• Preference Cookies: Remember settings you have chosen — such as game display preferences or notification settings — so you do not have to reconfigure them on every visit.
• Security Cookies: Help detect suspicious activity, such as multiple failed login attempts from the same device, and support fraud prevention measures.

Most browsers allow you to manage or block cookies through their settings. Blocking essential cookies will affect your ability to log in and use the 88af platform normally. Blocking performance or preference cookies will not prevent you from using the platform but may affect certain personalisation features.

07 Data Sharing & Third Parties

88af does not sell your personal data to third parties. We do not share your data with advertisers or marketing brokers. However, operating the platform requires working with certain trusted third-party service providers who may process some of your data on our behalf. These include:

• Payment Processors: JazzCash, Easypaisa, Raast, and bank partners process transaction data as necessary to complete deposits and withdrawals in PKR.
• Identity Verification Services: Authorised KYC service providers may process your CNIC and related documents to confirm your identity.
• Game Providers: Third-party game studios and Live Casino operators may receive anonymised session data necessary to deliver their games. They do not receive your full personal profile.
• Technical Infrastructure: Cloud hosting and security service providers who store platform data under strict confidentiality and security obligations.
• Customer Support Tools: Support platform providers who manage our live chat and ticketing system. Support agents access only the account data needed to resolve your query.

All third-party service providers engaged by 88af are contractually required to handle your data securely, use it only for the agreed purpose, and not to share it further without authorisation.

08 Data Retention

88af retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods applied to different categories of data are as follows:

• Account and identity data: Retained for the duration of your active account plus a minimum of five years after account closure.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping practice.
• KYC verification documents: Retained for the duration of the account and for a minimum of five years after closure.
• Technical and session data: Typically retained for 12 months from collection, unless needed for an ongoing security investigation.
• Support correspondence: Retained for three years from the date of the last interaction, or longer if related to an unresolved dispute.

After the applicable retention period has expired and there is no legal reason to retain data further, 88af deletes or anonymises the relevant data in a secure manner. Anonymised, aggregated data — from which individuals cannot be identified — may be retained indefinitely for platform analytics purposes.

09 Security Measures

88af takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include:

• Encrypted data transmission using industry-standard TLS protocols across the entire platform.
• Secure, access-controlled data storage with restricted permissions — only staff with a legitimate need to access your data can do so.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Account security features including password hashing, login attempt monitoring, and session management controls.
• Internal data handling policies and staff training to ensure personal data is treated appropriately at all times.

While 88af takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — use a strong, unique password, do not share your login details with anyone, and contact support immediately if you believe your account has been accessed without your knowledge.

10 Your Rights Over Your Data

As a player on 88af, you have the following rights in relation to the personal data we hold about you:

• Right of Access: You can request a copy of the personal data 88af holds about you. We will respond to access requests within a reasonable timeframe.
• Right to Correction: If any of your personal data held by 88af is inaccurate or out of date, you have the right to request that it be corrected. For certain data types (such as your registered name), correction may require re-verification.
• Right to Deletion: You may request deletion of your personal data. Please note that certain data — particularly financial transaction records and KYC documents — is subject to mandatory retention periods and cannot be deleted ahead of those schedules.
• Right to Restrict Processing: In certain circumstances you may request that 88af restricts the processing of your data while a dispute or query is being resolved.
• Right to Withdraw Consent: Where processing is based on your consent — for example, marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place prior to withdrawal.

To exercise any of these rights, contact 88af support. We will respond as promptly as possible and will ask you to verify your identity before actioning any data request, to ensure your data is not shared with or altered by an unauthorised person.

11 Minors & Under-18 Protection

The 88af platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If during account registration or KYC verification it becomes apparent that an account holder is under 18, the account will be suspended immediately, any funds held will be withheld pending investigation, and the matter will be handled in accordance with our Terms and Conditions.

If you are aware of a minor who has accessed or attempted to access the 88af platform, please notify our support team immediately. We take the protection of minors seriously and act on any such reports without delay.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms, including 88af.

12 Updates to This Privacy Policy

88af may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in the services we offer, or developments in applicable data protection practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how your personal data is used, 88af will make reasonable efforts to notify active players via their registered email address or through an in-platform notification. However, it is your responsibility to check this page periodically and to stay informed about how your data is being handled.

Continued use of the 88af platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact support to arrange account closure and data handling in line with your rights under Section 10.

13 Contact & Data Queries

If you have any questions about this Privacy Policy, about how 88af handles your personal data, or if you wish to exercise any of the rights described in Section 10, please get in touch with the 88af support team. Our support team is available around the clock via the platform's live chat.

You can also contact us by email at [email protected] (plain text only — do not click). When sending a data-related query by email, please include your registered username and a clear description of your request. We will verify your identity before actioning any request that involves accessing, modifying, or deleting your personal data.

We aim to respond to all privacy-related queries within a reasonable timeframe. Complex requests — such as full data access requests — may take longer, but we will acknowledge receipt promptly and keep you informed of progress.